Outsource KYC/B operations
to experts
you can trust

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Careline combines expert talent and proven processes to manage your KYC/KYB operations end-to-end: from client outreach to compliance updates. Fully outsourced, fully trusted.
We work with leading institutions:
private banks
asset managers
custodians
family offices
fintechs

Are you  wasting time on customer onboarding or document reminders?
‍
Are you hesitating to outsource your KYC management for fear of losing quality?
‍
Are you looking for a reliable, human team that understands your regulatory challenges?

We built Careline to meet these requirements. Outsourced KYC/KYB services, designed to give you peace of mind, speed and quality.
Comprehensive
support at every
stage of your compliance process
Our approach adapts to your structure, your challenges, your customers.
1. ONBOARDING2. KYC3. KYB4. Re-KYC/KYB5. Remediation
1. ONBOARDING

Bespoke

Personalized, user-friendly and efficient forms to collect: data, documents and answers to your questionnaires.
Data collection
Document collection
Survey responses collection
2. KYC

Extensive checks based on customer data

Our experts analyze the data provided and carry out rigorous checks:
Identity checks
Sanctions list screening, PEP search, adverse media screening
Source of funds analysis
Document verification
Cross-checks between data and documents
3. KYB

Company control with seriousness

We examine legal entities with the same exacting standards:
Identification and UBOs verification
Retrieval of certificates of incorporation
Retrieval of articles of association
Financial statement and solvency analysis
Search for insolvency or bankruptcy proceedings
Website analysis
4. Re-KYC/KYB

Automated cooling

We identify expired or missing data, then automatically re-run the checks to meet your deadlines.
Expiry date monitoring
Risk score updates
KYC/KYB file refresh
5. Remédiation

Tactful retrieval of missing information

We run intelligent, tailor-made campaigns to collect missing information based on automated workflows and processes.
Retrieval of missing information
Updating expired documents
Correcting inaccurate information
Completing missing data
Rechecking specific profiles based on your custom rule

Less load,
more impact.

Controlled outsourcing

Our teams come from the financial sector. They are experts in regulatory, KYC, security and compliance issues.

Accelerated go-live

We place care at the heart of our approach: listening, proximity and long-term support.

Enhanced customer experience

We treat data and exchanges with the highest level of rigor, in compliance with industry standards.

Reducing operational risk

Every customer is unique. We adapt our methods and tools to your specific needs.

Complementarity with Ondorse

We take over all or part of a critical process, so that you can concentrate on your core business.

Sector expertise
Sector expertise
We combine regulatory expertise with a deep understanding of your business challenges to deliver truly relevant KYC/KYB operations.
Care & support
Care & support
Your clients are not just files: our teams support them with clarity, empathy, and respect at every step of the process.
Security & confidence
Security & confidence
We handle data and communications with the highest level of care, in full compliance with industry standards.
Tailor-made & flexible
Tailor-made & flexible
Our workflows adapt to your tools, processes, and priorities for seamless integration and frictionless collaboration.
Serenity
Serenity
Outsource with confidence: we take over with rigor and transparency, so you can focus on what really matters.
Responsiveness & efficiency
Responsiveness & efficiency
Your needs can’t wait: we mobilize our experts quickly and handle each case with structure and agility.
Sector expertise
We combine regulatory expertise with a deep understanding of your business challenges to deliver truly relevant KYC/KYB operations.
Care & support
Your clients are not just files: our teams support them with clarity, empathy, and respect at every step of the process.
Security & confidence
We handle data and communications with the highest level of care, in full compliance with industry standards.
Tailor-made & flexible
Our workflows adapt to your tools, processes, and priorities for seamless integration and frictionless collaboration.
Serenity
Outsource with confidence: we take over with rigor and transparency, so you can focus on what really matters.
Responsiveness & efficiency
Your needs can’t wait: we mobilize our experts quickly and handle each case with structure and agility.

The experts behind Careline
who understand your challenges

Maël FASAN
Senior Compliance Expert
Ex-Swile, Satago and PayPal
Aymeric BOËLLE
President
Ex-member of NY & Paris Bar
Florent ROBERT
CEO
Ex-Deutsche Bank & RBC

Concrete results,
sincere feedback.

Margaux Dereux
OPS @ ALAN

“Thanks to Ondorse, we are able to provide a delightful experience to our clients”

Bertrand Godin
CO-FOUNDER & COO @ FIPTO

“For me Ondorse means agility, expertise and simplicity.”

Othmane El Karmaoui
COMPLIANCE MANAGER @ SMILE & PAY

“Ondorse is a no-brainer when it comes to compliance policy”

Ready to simplify
your compliance?

Let's discuss your challenges and see how we can support you.